FAQs
Yes, you can use any number which is already on WhatsApp or WhatsApp Business App. But you will have to follow the migrations steps to reuse the number on W...
Fri, 6 Mar, 2020 at 7:13 PM
Toll-free numbers are allowed as long as your country code is included. Read more about toll-free numbers here.
Fri, 6 Mar, 2020 at 7:15 PM
Unfortunately, you will need to pick a different phone number that is capable of receiving SMS or voice in order for us to send the registration code.
Fri, 6 Mar, 2020 at 7:16 PM
In case of rejection from the WhatsApp team, we will pass your application to our WhatsApp experts to review your application again to find the reason for r...
Fri, 6 Mar, 2020 at 7:06 PM
Chances are usually high. If your use-case is right and not spammy, then mostly you will get permission.
Fri, 6 Mar, 2020 at 7:01 PM
We will be submitting your request for the official verified account or so-called 'Green-Tick Verification'. As per our experience, if your compan...
Thu, 2 Apr, 2020 at 3:46 PM
The number you use for your WhatsApp business API account should not be active on WhatsApp. You will have to deactivate this number from WhatsApp. You can...
Thu, 26 Mar, 2020 at 12:50 PM
Changing the WhatsApp number of your approved account is possible however this may take a few days. As we would have to apply your new number for approval f...
Mon, 1 Jun, 2020 at 6:53 PM
Yes, you can add one more WhatsApp Number for your account. You'll have to confirm if the Chat flow (Conversations) for this number will be the sam...
Mon, 1 Jun, 2020 at 6:55 PM
The activation fee is a one time fee charged for : 1) WhatsApp Business Account set up on Morph.ai platform. 2) WhatsApp Business API account applicatio...
Thu, 26 Mar, 2020 at 12:50 PM