FAQs
WhatsApp Business API account activation and approval overall is a bit of time taking process. Once your application is submitted to WhatsApp, it takes at...
Mon, 1 Jun, 2020 at 6:58 PM
Yes, you would need to set up a Facebook Business Manager even if you are not currently using Facebook. You can visit this link to create your own Faceboo...
Mon, 1 Jun, 2020 at 7:00 PM
You can visit this following link to update your profile details (Settings -> Channel Accounts) https://app.morph.ai/#app-settings/channelAccount You c...
Mon, 1 Jun, 2020 at 7:02 PM
Testing of your created bot can be done using a sandbox trial number until your WhatsApp Business API account is live. You can use the Sandbox account t...
Mon, 1 Jun, 2020 at 7:04 PM
Currently, Morph.ai does not support Send and Receive message APIs now. We only provide post-session message APIs that can be used to send pre-approved noti...
Thu, 26 Mar, 2020 at 12:50 PM
Unfortunately, group chat APIs are currently not supported by WhatsApp. WhatsApp has done a beta release and should be available in the near future. For now...
Thu, 26 Mar, 2020 at 12:50 PM
You can use a number which is currently active on WhatsApp, however, you will have to deactivate it from WhatsApp as WhatsApp does not allow multiple accoun...
Mon, 1 Jun, 2020 at 7:07 PM
Yes, the fee is completely refundable. However, We have been able to complete 100% WhatsApp accounts live whose FB Business is Verified and they adhere to...
Wed, 1 Apr, 2020 at 12:32 PM
There are several use cases for which WhatsApp may reject applications such as selling drugs online, personal branding websites, etc. You can read more abou...
Tue, 28 Apr, 2020 at 3:44 PM
You can get started with the platform by visiting the following link : https://morphdesk.freshdesk.com/support/solutions/articles/60000609757-getting-start...
Wed, 13 May, 2020 at 1:10 PM