FAQ

I need GST invoice for payment done ?
The invoices for the payments are generated by the end of each month. It would be sent to you once they are generated.
Sat, 21 Mar, 2020 at 1:49 PM
How to deduct TDS on your invoices since you directly charge our credit card on file ?
TDS amount will be refunded quarterly on the submission of the TDS certificate. TDS certificates from previous Financial Year can be submitted latest by Apr...
Wed, 8 Apr, 2020 at 10:48 AM
How do I get the invoices for the payments done ?
Monthly invoices are currently sent to the registered email within the 1st week of next month. We can only support 1 email to send finance updates. 
Wed, 8 Apr, 2020 at 10:51 AM
Why does 'WhatsApp API powered by" keeps changing when we change the number of users ?
We are working in an aggregate model, where we have integrated with a few API Providers(Karix, Smooch.io, etc) in the backend. The pricing calculator, dete...
Wed, 13 May, 2020 at 3:27 PM
What are the commercials/pricing details for our use case ?
We have different monthly subscription pricing plans based on your usage and your use case.  Our base plan includes the following :  Monthly Active Users...
Fri, 29 May, 2020 at 12:02 PM
What are MAU's ?
Monthly Active Users (MAU) are unique users who use your bot within a month. When a user interacts with your bot during a monthly subscription cycle he/she ...
Thu, 28 May, 2020 at 8:09 PM