FAQs

If a user gives an audio response by press holding the mic can you trigger the appropriate chat flow?​
You can accept audio input from the user whenever required. Currently, conversations can only be triggered when defining a starting rule.  Starting rule...
Thu, 21 May, 2020 at 11:32 AM
Is the data stored in properties accessible across all conversations in the Chat Flow ?
Yes, the data stored in the properties can be accessed across all the conversations.  To know more about properties, click here.
Mon, 25 May, 2020 at 6:49 PM
How can we extract the latitude and longitude values of the user's location input ?
You can use the custom code block to read the property location and call the API in the code itself. The JSON string in the location property will be li...
Mon, 25 May, 2020 at 6:54 PM
What happens if the default branch in branch conversation block is empty ?
The default branch is used in case the user provides an input that does not match any other branch conditions.  If the user provides an input that does ...
Tue, 26 May, 2020 at 11:16 AM
How can we store the user's response in a property ?
The user's response is by default stored in a property "Current message". If you want to store that response in any other property that you cr...
Mon, 1 Jun, 2020 at 10:20 AM