WhatsApp Business API

Everything you need to know about WhatsApp Business APIs and steps involved getting Whatsapp Business API Account (WABA) access on your own phone number.

Overview of WhatsApp Business API Account
Read this to understand everything you need to know about WhatsApp Business API (WABA) accounts. Here is a small summary of everything covered in detail bel...
Fri, 8 May, 2020 at 3:22 PM
WhatsApp Business API Access Application
Any business needs approval from WhatsApp before start using WhatsApp Business APIs. We have partnered with WhatsApp to ease out the approval process. You h...
Mon, 9 Mar, 2020 at 3:31 PM
Business vs Official Business Account (Green-Tick ✅)
Business Account By default, any account using the WhatsApp Business API or WhatsApp Business App is a business account. Every WhatsApp Business API Accoun...
Wed, 22 Apr, 2020 at 2:35 PM
Message Types: Session/Post-Session Messages
WhatsApp has categorized outbound (brand-to-user) messages into two major types. Here is a table summarizing the differences between the message types. ...
Wed, 15 Apr, 2020 at 11:28 AM
How does the 24-hour limit works?
If a user messages your business, then you can respond with any type of message in the next 24 hours. The limit is calculated from the latest/last user'...
Mon, 9 Mar, 2020 at 3:11 PM
How the promotional nature of messages is decided?
1. Reply/Session Message Your business can send any nature of messages. There is no limit defined by WhatsApp. Although if you send too many messages (may ...
Fri, 10 Apr, 2020 at 2:44 PM
What are the different ways to initiate the conversation?
1. User-Initiated Conversation There are multiple ways a user can initiate a conversation with your brand on WhatsApp. Once the conversation is initiated y...
Mon, 9 Mar, 2020 at 3:17 PM
What are different Message Content Types?
WhatsApp Business API Account supports the following message content types: TitleDescriptionPreviewReply / SessionNotification / Post-Session Text Plain...
Mon, 9 Mar, 2020 at 3:20 PM
How you can personalize the messages?
Messages can be personalized using dynamic parameters/properties. They can have parameters like user-name or ticket id which can be specified per user. Eg. ...
Mon, 9 Mar, 2020 at 3:22 PM
What are the message sending limits?
Please follow this guide to understand Quality Rating and Message Limits.
Mon, 9 Mar, 2020 at 3:23 PM