How can agents use message templates while manually chatting with the users? : Morph.ai

How can agents use message templates while manually chatting with the users? Print

Created by: Vishnu KD

Modified on: Thu, 21 May, 2020 at 11:13 AM

For now, agents can only send the messages manually by typing it down. They can also send rich text messages with the given option.

Our team is currently developing this feature where the agents would be able to send session templates manually to users on chat.

Vishnu is the author of this solution article.

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