Feature | Description |
---|---|
Templates | |
Create/Preview | Create notification message templates using our message editor. You can preview the message while creating it. |
Rich | Easily create rich-text messages |
Dynamic Content | Personalize messages using dynamic parameters/variables in the message content. These parameters will be filled using the user's profile while sending the notification. |
Session/Post-Session | Create notification templates for both types of notifications: Session (with-in 24 hr) and Post-Session (outside 24-hr) |
Approval | WhatsApp approves every Post-Session message template and you can monitor the complete approval process here. |
Announce | |
Send Notification | Send notifications to users |
Session | Send any kind of notifications to users using Session message notifications (with-in 24 hr from last user's message) |
Post-Session | Send approved notifications to users using Post-Session Notifications (outside 24 hr from last user's message) |
Segmentation | Define segments based on user behavior & data to target a particular group. |
Scheduling | Send notifications right away or schedule them for the future or based on customer timezone for better read rates. |
Analytics | Analyze notifications to see the sent rate, delivery rate, read rate, etc. |
API | |
Send Notification | Integrate API to your system (CRM) to send notifications to users based on any event according to your business/notification logic. Send notifications like shipping update, ticket reminder, account update, etc. |
Features Print
Created by: Abhishek Gupta
Modified on: Fri, 10 Apr, 2020 at 4:35 PM
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